Privacy Policy

Personal data (hereinafter mostly referred to only as “data”) are processed by us only as necessary and for the purpose of providing a functional and user-friendly website, including its contents and the services offered there.
Pursuant to Article 4 (1) of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to only as “GDPR”), “processing” means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
With the following data protection declaration, we inform you in particular about the type, scope, purpose, duration and legal basis of the processing of personal data, insofar as we decide either alone or jointly with others on the purposes and means of the processing. In addition, we inform you below about the third-party components used by us for optimisation purposes and to increase the quality of use, insofar as third parties process data under their own responsibility.

Our privacy policy is structured as follows:

I. Information about us as the responsible party
II. Rights of users and data subjects
III. Information on data processing

I. Information about us as the responsible party

The responsible provider of this website in the sense of data protection law is:

Personalexpress KG
August-Lämmle-Str. 8
72658 Bempflingen
Germany

Telephone: +49 711 6648440
Fax: +49 711 66484444
Email: info@personalexpress.de

Contact details for the data protection officer:

PROLIANCE GmbH / datenschutzexperte.de
Datenschutzbeauftragter
Leopoldstr. 21
80802 München
Email: datenschutzbeauftragter@datenschutzexperte.de

II. Rights of users and data subjects

With regard to the data processing described in more detail below, users and data subjects have the right

  • to confirmation as to whether data concerning them are being processed, to information about the data being processed, to further information about the data processing and to copies of the data (cf. also Art. 15 GDPR);
  • to correct or complete incorrect or incomplete data (cf. also Art. 16 GDPR);
  • to the immediate deletion of the data concerning them (cf. also Art. 17 GDPR), or, alternatively, insofar as further processing is necessary in accordance with Art. 17 (3) GDPR, to the restriction of processing in accordance with Art. 18 GDPR;
  • to receive the data concerning them and provided by them and to transmit this data to other providers/controllers (cf. also Art. 20 GDPR);
  • to lodge a complaint with the supervisory authority if they are of the opinion that the data concerning them is being processed by the provider in breach of data protection provisions (cf. also Art. 77 GDPR).

In addition, the provider is obliged to inform all recipients to whom data has been disclosed by the provider of any correction or deletion of data or restriction of processing that takes place on the basis of Articles 16, 17 (1) and 18 GDPR. However, this obligation shall not apply if such notification is impossible or would involve a disproportionate effort. Without prejudice to this, the user has a right to information about these recipients.

Likewise, according to Art. 21 GDPR, users and data subjects have the right to object to the future processing of data concerning them, provided that the data is processed by the provider in accordance with Art. 6 (1) (f) GDPR. In particular, an objection to the processing of data for the purpose of direct marketing is admissible.

III. Information on data processing

Server data

For technical reasons, in particular to ensure a secure and stable internet presence, data is transmitted by your internet browser to us or to our web space provider. These so-called server log files are used to collect, among other things, the type and version of your internet browser, the operating system, the website from which you accessed our website (referrer URL), the page(s) of our website that you visit, the date and time of the respective access, as well as the IP address of the internet connection from which the use of our website takes place.
The data collected in this way is stored temporarily, but not together with other data about you.
This storage takes place on the legal basis of Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the improvement, stability, functionality and security of our internet presence.
The data will be deleted after seven days at the latest, unless further storage is required for evidence purposes. Otherwise, all or part of the data shall be exempt from deletion until an incident is finally resolved.

Cookies

a) Session cookies
We use so-called cookies with our internet presence. Cookies are small text files or other storage technologies that are placed and stored on your terminal device by the internet browser you use. Through these cookies, certain information about you, such as your browser or location data or your IP address, is processed to an individual extent.  
This processing makes our website more user-friendly, more effective and more secure, as the processing enables, for example, the rendering of our website in different languages or the offer of a shopping cart function.
The legal basis for this processing is Art. 6 para. 1 lit b. GDPR, insofar as the cookie data are processed for contract initiation or contract processing.
If the processing does not serve to initiate or execute a contract, our legitimate interest lies in improving the functionality of our website. The legal basis is then Art. 6 (1) (f) GDPR.
When you close your internet browser, these session cookies are deleted.

b) Third-party cookies
If necessary, cookies from partner companies with which we cooperate for the purpose of advertising, analysis or the functionalities of our internet presence are also used with our internet presence.
For the details of this, in particular the purposes and the legal basis of the processing of such third-party cookies, please refer to the following information.

c) Elimination option
You can prevent or restrict the installation of cookies through a setting on your internet browser. You can also delete cookies that have already been saved at any time. However, the steps and measures required for this depend on the specific internet browser you are using. If you have any questions, please use the help function or documentation of your internet browser or contact its manufacturer or support. In the case of so-called Flash cookies, however, processing cannot be prevented via the browser settings. Instead you have to change the settings of your Flash player. The steps and measures required for this also depend on the specific Flash player you are using. If you have any questions, please also use the help function or documentation of your Flash player or contact the manufacturer or user support.
However, if you prevent or restrict the installation of cookies, this may mean that not all functions of our website can be used to their full extent.

Contract processing

The data transmitted by you for the use of our products and services are processed by us for the purpose of contract processing and are to that extent necessary. Conclusion and processing of the contract are not possible without the provision of your data.
The legal basis for the processing is Art. 6 para. 1 lit. b GDPR.
We delete the data when the contract has been fully processed, but in doing so we must observe the retention periods under tax and commercial law.
Within the scope of contract processing, we pass on your data to the transport company commissioned with the delivery of the goods or to the financial service provider, insofar as the transfer of data is necessary for the delivery of the goods or for payment purposes.
The legal basis for the transfer of the data is then Art. 6 para. 1 lit. b GDPR.

Customer account / registration function

If you create a customer account with us via our website, we will collect and store the data you entered during registration (e.g. your name, address or email address) exclusively for pre-contractual services, for the fulfilment of the contract or for the purpose of customer care (e.g. in order to provide you with an overview of your previous orders with us or in order to be able to offer you the so-called notepad function). At the same time we store the IP address and the date of your registration together with the time. Of course, this data will not be passed on to third parties.
As part of the further registration process, your consent to this processing will be obtained and reference will be made to this privacy policy. The data collected by us in this process is used exclusively for the provision of the customer account. 
If you consent to this processing, Art. 6 (1) (a) GDPR is the legal basis for the processing.
If the opening of the customer account also serves pre-contractual measures or the fulfilment of the contract, the legal basis for this processing is also Art. 6 para. 1 lit. b GDPR.

The consent given to us for the opening and maintenance of the customer account can be revoked at any time with effect for the future in accordance with Art. 7 (3) GDPR. For this purpose you only have to inform us about your revocation.

The data collected in this respect shall be deleted as soon as processing is no longer necessary. In doing so, however, we must observe retention periods under tax and commercial law.

Newsletter

If you register for our free newsletter, the data requested of you for this purpose, i.e. your email address and – optionally – your name and address, will be transmitted to us. At the same time, we store the IP address of the internet connection from which you access our website as well as the date and time of your registration. During the further registration process, we will ask for your consent to send you the newsletter, describe the content in detail and refer to this privacy policy. We use the data collected in the process exclusively for sending the newsletter; they are therefore expressly not passed on to third parties.
The legal basis for this is Art. 6 para. 1 lit. a GDPR.

In accordance with Art. 7 para. 3 GDPR, you can revoke your consent to the sending of the newsletter at any time with effect for the future. To do this, you simply need to inform us of your revocation or click on the unsubscribe link contained in every newsletter.

Contact requests / contact possibility

If you contact us via contact form or email, the data you provide will be used to process your request. The provision of the data is necessary for the processing and answering of your inquiry; without their provision we cannot answer your inquiry or at best only to a limited extent.
The legal basis for this processing is Art. 6 para. 1 lit. b GDPR.
Your data will be deleted as soon as your inquiry has been conclusively answered and the deletion does not conflict with any legal obligations to retain data, e.g. in the case of subsequent contract processing.

Online job applications / publication of job advertisements

We offer you the possibility to apply for a job via our website. In the case of these digital applications, your applicant and application data will be collected and processed electronically by us for the purpose of handling the application process.
The legal basis for this processing is Section 26 (1) sentence 1 BDSG in conjunction with Article 88 (1) GDPR.

If an employment contract is concluded after the application process, we will store the data you provided during the application in your personnel file for the purposes of the usual organisational and administrative process – naturally in compliance with the more extensive legal obligations.

The legal basis for this processing is also Section 26 (1) sentence 1 BDSG in conjunction with Article 88 (1) GDPR.
In the event of rejection of an application, we will automatically delete the data submitted to us two months after notification of the rejection. However, the data will not be deleted if it is required to be stored for a longer period of up to four months or until the conclusion of legal proceedings due to statutory provisions, e.g. due to the obligation to provide evidence in accordance with the AGG.

The legal basis in this case is Art. 6 para. 1 lit. f GDPR and Section 24 para. 1 no. 2 BDSG. Our legitimate interest lies in legal defence or enforcement.
If you expressly consent to a longer storage of your data, e.g. for your inclusion in a database of applicants or interested parties, the data will be processed on the basis of your consent. The legal basis is then Art. 6 para. 1 lit. a GDPR. However, you can of course revoke your consent at any time in accordance with Art. 7 (3) GDPR by making a declaration to us with effect for the future.

Facebook

To advertise our products and services and to communicate with interested parties or customers, we operate a company presence on the platform Facebook.
On this social media platform, we are jointly responsible with Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

Facebook’s data protection officer can be reached via a contact form:

https://www.facebook.com/help/contact/540977946302970

We have regulated the joint responsibility in an agreement regarding the respective obligations within the meaning of the GDPR. This agreement, which sets out the mutual obligations, is available at the following link:

https://www.facebook.com/legal/terms/page_controller_addendum

The legal basis for the processing of personal data that takes place as a result and is described below is Art. 6 (1) lit. f GDPR. Our legitimate interest is the analysis, communication, sales and promotion of our products and services.

The legal basis may also be the user’s consent pursuant to Art. 6 (1) lit. a GDPR vis-à-vis the platform operator. In accordance with Art. 7 (3) GDPR, the user can revoke this consent for the future at any time by notifying the platform operator.

When our online presence is called up on the Facebook platform, user data (e.g. personal information, IP address, etc.) is processed by Facebook Ireland Ltd. as the operator of the platform in the EU.

This user data is used for statistical information about the use of our company presence on Facebook. Facebook Ireland Ltd. uses this data for market research and advertising purposes and to create profiles of users. On the basis of these profiles, it is possible for Facebook Ireland Ltd., for example, to advertise to users within and outside of Facebook according to their interests. If the user is logged into his or her account on Facebook at the time our online presence is called up, Facebook Ireland Ltd. can also link the data with the respective user account.
In the event that the user contacts us via Facebook, the personal data entered by the user on this occasion will be used to process the request. The user’s data will be deleted by us as soon as the user’s enquiry has been conclusively answered and there are no legal obligations to retain data, e.g. in the case of subsequent contract processing.

Cookies may also be set by Facebook Ireland Ltd. to process the data.

If the user does not agree to this processing, it is possible to prevent the installation of cookies by setting the browser accordingly. Cookies that have already been saved can also be deleted at any time. The settings for this depend on the respective browser. In the case of Flash cookies, processing cannot be prevented via the settings of the browser, but by the corresponding setting of the Flash player. If the user prevents or restricts the installation of cookies, this may mean that not all functions of Facebook can be fully used.

For details on processing activities, how to stop them and how to erase the data processed by Facebook, please refer to Facebook’s Data Policy:

https://www.facebook.com/privacy/explanation

It is not excluded that the processing by Facebook Ireland Ltd. also takes place via Facebook Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.

Facebook Inc. has submitted to the “EU-US Privacy Shield” and thereby declares compliance with EU data protection requirements when processing data in the USA.

Instagram

We operate a company presence on the Instagram platform to advertise our products and services and to communicate with interested parties or customers.

On this social media platform, we are jointly responsible with Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

Instagram’s data protection officer can be reached via a contact form:

https://www.facebook.com/help/contact/540977946302970

We have regulated the joint responsibility in an agreement regarding the respective obligations within the meaning of the GDPR. This agreement, which sets out the mutual obligations, is available at the following link:

https://www.facebook.com/legal/terms/page_controller_addendum

The legal basis for the processing of personal data that takes place as a result and is described below is Art. 6 (1) lit. f GDPR. Our legitimate interest is the analysis, communication, sales and promotion of our products and services.

The legal basis may also be the user’s consent pursuant to Art. 6 (1) lit. a GDPR vis-à-vis the platform operator. In accordance with Art. 7 (3) GDPR, the user can revoke this consent for the future at any time by notifying the platform operator.

When calling up our online presence on the Instagram platform, data of the user (e.g. personal information, IP address, etc.) is processed by Facebook Ireland Ltd. as operator of the platform in the EU.

This user data is used for statistical information about the use of our company presence on Instagram. Facebook Ireland Ltd. uses this data for market research and advertising purposes and to create profiles of users. On the basis of these profiles, it is possible for Facebook Ireland Ltd., for example, to advertise to users within and outside of Instagram based on their interests. If the user is logged into his or her account on Instagram at the time our online presence is called up, Facebook Ireland Ltd. can also link the data with the respective user account.

In the event that the user contacts us via Instagram, the personal data entered by the user on this occasion will be used to process the request. The user’s data will be deleted by us as soon as the user’s enquiry has been conclusively answered and there are no legal obligations to retain data, e.g. in the case of subsequent contract processing.

Cookies may also be set by Facebook Ireland Ltd. to process the data.

If the user does not agree to this processing, it is possible to prevent the installation of cookies by setting the browser accordingly. Cookies that have already been saved can also be deleted at any time. The settings for this depend on the respective browser. In the case of Flash cookies, processing cannot be prevented via the settings of the browser, but by the corresponding setting of the Flash player. If the user prevents or restricts the installation of cookies, this may mean that not all functions of Facebook can be fully used.

For more details on processing activities, how to stop them and how to erase the data processed by Instagram, please refer to Instagram’s data policy:

https://help.instagram.com/519522125107875

It is not excluded that the processing by Facebook Ireland Ltd. also takes place via Facebook Inc., 1601 Willow Road, Menlo Park, California 94025 in the USA.
Facebook Inc. has submitted to the “EU-US Privacy Shield” and thereby declares compliance with EU data protection requirements when processing data in the USA.

https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

Linking social media via graphic or text link

On our website we also promote our online presences on the social networks listed below. The integration is done via a linked graphic of the respective network. When a website promoting a social media platform is called up, the use of this linked graphic prevents the respective social network’s server from automatically establishing a connection to the website in order to display a graphic of the respective network itself. Only by clicking on the corresponding graphic is the user redirected to the service of the respective social network.

After the user has been redirected, information about the user is collected by the respective network. It cannot be ruled out that the data collected in this way will be processed in the USA.

This is initially data such as IP address, date, time and visited page. If the user is logged into his or her user account of the respective network during this time, the network operator may be able to assign the collected information of the specific visit of the user to the personal account of the user. If the user interacts via a “Share” button of the respective network, this information may be stored in the user’s personal user account and may be published. If users wants to prevent the collected information from being directly assigned to their user account, they must log out before clicking on the graphic. It is also possible to configure the respective user account accordingly.

The following social networks are integrated into our site via links:

Facebook

Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland, a subsidiary of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA.
Privacy Policy: https://www.facebook.com/policy.php
EU-US data protection certification (“EU-US Privacy Shield”) 

https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

“Facebook” social plug-in

In our internet presence we use the plug-in of the social network Facebook. Facebook is an internet service provided by Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA. In the EU, this service is in turn operated by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland, hereinafter both referred to as “Facebook”.
Through certification under the EU-US Privacy Shield

https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

Facebook guarantees that the data protection requirements of the EU are also complied with when processing data in the USA.
The legal basis is Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the quality improvement of our internet presence.

Further information about the possible plug-ins and their respective functions is available from Facebook at

https://developers.facebook.com/docs/plugins/

If the plug-in is stored on one of the pages of our website that you visit, your internet browser downloads a representation of the plug-in from the Facebook servers in the USA. For technical reasons, it is necessary for Facebook to process your IP address. In addition, the date and time of your visit to our website is also recorded.
If you are logged in to Facebook when you visit one of our websites that feature the plug-in, the information collected by the plug-in during that specific visit will be recognised by Facebook. The information collected in this way may be assigned by Facebook to your personal user account there. So, for example, if you want to use the so-called “Like” button from Facebook, this information is stored in your Facebook user account and may be published via Facebook’s platform. If you wish to prevent this, you must either log out of Facebook before visiting our website or prevent the loading of the Facebook plug-in by using an add-on for your internet browser.

Facebook provides further information on the collection and use of data as well as your rights and protection options in this regard in the data protection information available under

https://www.facebook.com/policy.php

Google AdWords with conversion tracking

In our website we use the advertising component Google AdWords and so-called conversion tracking. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.

Through certification under the EU-US Privacy Shield

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Google guarantees that the data protection requirements of the EU are also complied with when processing data in the USA.
We use conversion tracking for the targeted advertising of our products and services. The legal basis is Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the analysis, optimisation and economic operation of our internet presence.

If you click on an ad placed by Google, the conversion tracking we use saves a cookie on your terminal device. These so-called conversion cookies lose their validity after 30 days and do not serve to identify you personally.

If the cookie is still valid and you visit a specific page of our website, both we and Google can conclude that you have clicked on one of our ads placed on Google and that you have subsequently been redirected to our website.

Google uses the information collected in this way to create statistics for us about visits to our website. In addition, we receive information about the number of users who have clicked on our ad(s) and about the pages of our website that are subsequently accessed. However, neither we nor third parties who also use Google AdWords will be able to identify you in this way.

You can also prevent or restrict the installation of cookies using the appropriate settings in your internet browser. At the same time, you can delete already stored cookies at any time. However, the steps and measures required for this depend on the specific internet browser you are using. If you have any questions, please use the help function or documentation of your internet browser or contact its manufacturer or support.

At the following links, Google also offers further information on this subject and in particular on the possibilities of preventing the use of data:

https://services.google.com/sitestats/de.html

https://www.google.com/policies/technologies/ads/

https://www.google.de/policies/privacy/